As of 12/31/18 BigTent Will Be Shutting Down

Thank you so much for being a part of the BigTent Community.  As of 12/31/18 we will be retiring the site and members will no longer have access to either the website or Apps.    

We've put together a list of FAQ's for both members and group leaders.

 

Why is BigTent Shutting Down? 

At Care.com, we are constantly evolving and working to provide relevant products and services to families and caregivers.Unfortunately, we’ve decided that the Big Tent is no longer the best place for us to focus, and we’ve decided to shut it down. We apologize if this causes any inconvenience to you, and we appreciate your feedback on this matter!

 

Member FAQ's

How do I close my BigTent account? 

To close your BigTent account, simply follow these steps:

  1. Sign in to BigTent.
  2.  Go to [your name] > Settings > Close account.
  3. Click "Deactivate Account."
  4. Once you confirm that you want to deactivate account, you will be removed from BigTent and your memberships in all of your groups will be terminated immediately.    

 

How do I leave a group /subgroup?

To permanently remove yourself from a group / subgroup and immediately cancel your membership:

  1. Go to [your name] > Settings > Membership info.
  2. Click "leave group" under the group or subgroup name. 
  3. Once you confirm that you want to leave the group, you will be removed from it immediately.

 

 

Group  Leaders/Administrator FAQ's

How to delete a BigTent group

We do not allow admins to do this themselves because of the consequences of mistakenly deleting an active group. Please send an email to support@bigtent.com to have our team delete your group.

 

Do you have any suggestions for alternatives to BigTent?

Here are a few of the alternatives that we know of that are similar to BigTent *

Facebook groups

Club Express

Google Groups

Wild Apricot

Meet-up

YahooGroups

 

*BigTent does not recommend or endorse any of these

 

What Information can be download from our group?

Files

Discussions - Please contact BigTent Support for assistance. Requests for Discussion files will not be accepted after 12/20/18. 

Member Database  (Reports)

Invite history

Event RSVP records

Photos

 

What information cannot be downloaded from BigTent?

Membership records

Events

Membership Types & Forms

Accounting records

Member Discussions notification settings

Permissions

 

 

 

 

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