What do I do if a lot of my potential members aren't opening their invitations? Javier Vegas March 07, 2016 17:57 Follow If a member isn't opening his or her invitation, we recommend the following: Email the member to ensure they have received the invitation and it hasn’t ended up in the spam folder or junk mail folder. If your member didn't receive the invitation, you can issue a reminder that will include the invitation link. This reminder will be sent via email. You can then follow up to make sure he/she received the reminder. If he/she has not received the reminder message, please send an email to BigTent's technical support team. They will be able to help troubleshoot further.