Guide: How can I set up my group to collect membership dues through BigTent?

Only group leaders can edit accounting settings. Because of the sensitive nature of the information on the accounting page, changing any accounting setting will require you to enter your password, and an email will be generated to all other group leaders notifying them of the changes.


Any payments collected using PayPal will incur a processing fee. Learn more about the processing fee here: Does BigTent charge a fee to process membership dues and event payments?


To set up your group to collect membership dues:


  • Go to [group name] > Utilities > Manage > Manage Accounting > Settings.
  • Choose payment options for Membership Dues payments. You can choose from pre-specified types or you can add your own.
  • Enter your password and click "Update."



Types of payments

If your group charges a membership fee, then members can pay their membership or renewal fees by:




  • BigTent processes  PayPal payments through PayPal's payment services.
  • A small fee is assessed per transaction. For groups on BigTent before 11/1/09 the fee is 2.9% + $0.30 cents for every transaction. For groups on BigTent on or after 11/1/09 the fee is 4.9% + $0.49 cents for every transaction. The processing fees are recorded on your accounting ledger and will be deducted from the amount due to your group from your members' PayPal payments.
  • When members choose to pay by PayPal, they will benefit from our seamless integration with PayPal's secure, trusted payment site.


Personal check or offline payment


  • Members who choose to pay by personal check are instructed to mail their checks to the group (please remember to enter in your group's mail address on the Go to [group name] > Utilities > Manage > Manage Accounting > Settings page).
  • Members select their preferred offline payment type from a drop down menu and can submit a note to group leaders.
  • Members choosing these options are frozen in the enrollment process until an administrator approves their payment. Admins can review pending payments on Go to [group name] > Utilities > Manage > Track Invitations >  process payments. Once the payment is processed the member will receive an email asking him or her to return to Big Tent to finish registering for the group.
  • There are no processing fees for personal checks or offline payments.



Agree to the Processing Agreement

In order to collect PayPal payments, your group must agree to the BigTent Payment Processing Agreement, located at [group name] > Utilities > Manage > Manage Accounting > Settings.


To learn more about payments on BigTent, and to find out how your group will get the funds, read our helpful FAQ: How does BigTent disburse funds to my group?

Powered by Zendesk