We have several resources available to help your members use BigTent. Below, you'll find some useful links, and then an easy Q&A with answers to specific questions. These are especially useful for groups whose members are brand new to BigTent and may be dealing with a transition from another technology. Copy and paste this article into an email or News blast to your members and head off their questions in advance.

Here are some overviews, videos, and other guides to give your members a quick startup on BigTent:

• What is BigTent? Introduce your members to BigTent.
• BigTent Quick Tour. In five minutes, your members can watch a quick video and learn the basics of navigating BigTent. Features discussed include the calendar, forums, and personal settings. 
• How-To Guide. New members can start here to find resources to answer all the most common questions about using BigTent.
• Search the Help Area. Your members can always search our Help Topics for answers to common questions.
• Templates to send to your members before the switch. We've attached a Word doc with customizable email messages you can send to your group members to answer their questions about BigTent. Click the link to begin download.

Click the links below each question to be taken directly to a BigTent FAQ. Many of these resources are perfect to follow along as you complete an action on BigTent and have photos and videos to help you learn how to navigate the site.

Q.  How do I update my profile page?

http://bigtent.zendesk.com/entries/155941-video-guide-how-do-i-change-my-personal-profile-information

http://bigtent.zendesk.com/entries/155883-quick-overview-profiles

Q. How do I update my email preferences?

 http://bigtent.zendesk.com/entries/155954-video-guide-how-do-i-cont...

Q.  How do I post to a forum?

http://bigtent.zendesk.com/entries/155673-quick-overview-forums

Q. How do I find group events and RSVP to them?

http://bigtent.zendesk.com/entries/155575-guide-how-do-i-rsvp-and-or-pay-for-a-group-event

Q.  How do I find someone in the group I’m looking for?

http://bigtent.zendesk.com/entries/155781-quick-overview-member-list

Q.  How do I follow a conversation I’m really interested in tracking?

http://bigtent.zendesk.com/entries/155560-video-guide-how-do-i-use-bookmarks-to-follow-content-that-interests-me

For additional questions, members are welcome to contact our Customer Support team for further assistance. We hope your group feels at home on BigTent and are here to answer any questions you may have.